Meta shelved an AI workforce plan after activity rose faster than usable output

A Reuters investigation reports that Meta's Project OT explored an AI-native operating model in which agents would perform much of the daily work handled by thousands of employees while smaller human teams supervised them. Scenario plans considered shrinking many teams by as much as 60 percent in two rounds. Meta confirmed that the project explored those scenarios and said it was cancelled before a final layoff target was set. The second phase was called off after internal resistance and evidence that rising AI-assisted activity was not translating cleanly into results. An internal post cited by Reuters said code changes on Meta's internal software platforms and infrastructure were up 220 percent year over year, while changes producing new or upgraded features for users rose 36 percent. More commits are not the same as more customer value. The episode does not prove AI cannot reduce labor needs; it shows that replacement claims need outcome measures, transition plans, and worker scrutiny before headcount becomes the experiment.